If you would like to delete your Pika Patrol account and associated data, or if you would like to delete some of your data without deleting your account, please email  staff@pikapartners.org. Please specify whether you would like to delete your entire account and associated data or whether you would like to keep your account but delete some of your data. Please be sure to include the name and email you used to register for Pika Patrol in your email.  

This is for the Pika Patrol app. This is not for the pika Minecraft Server.  

We are working on this issue and apologize for the inconvenience while we get it sorted out. It has to do with how the app communicates with the data server where shared observations are stored. For now, imagine a cute pika or beautiful talus slope on these seemingly blank observations and know that even if you can’t view the photo, your data are being received by the Pika Patrol team!

We’ve tried to keep the in-app training materials short and sweet, but if you’d like more information, we recommend checking out the tutorial videos above.  

Observations made while out of cell service will be saved locally, and will automatically upload to our database the next time you open the app while in service or connected for wifi.  

You must be in service or connected to wifi to register. Make sure you are in service or connected to wifi and try again.   

Email us at staff@pikapartners.org! We’ll do our best to get back to you as soon as possible.  

Since this is the world’s very first and only dedicated app for pikas, we know there will be issues to be ironed out, as well as growing pains as our mobile technology changes. If you’re having a technical issue with the app that isn’t covered above, please use this form to submit a report. 

Please be as specific as possible about any issues. In particular, be sure to include a description of what you were doing when the issue happened, any troubleshooting steps you took to resolve the issue on your own (e.g. restarting the app or your device, logging out and back in, etc.), and detailed information about your device setup and operating system version. Screenshots and/or screencast videos are also welcome, and exceedingly helpful for our developer in trying to reproduce the problem.    

Of course! We can’t guarantee we’ll be able to make all of the changes you suggest, and we’re not sure when we’ll be able to release Pika Patrol v.2.0 but we’d love to hear your thoughts and ideas. Please use this form to submit any feature ideas, requests or feedback on the app.